Collision Repair Process

Town East Collision in Mesquite, Texas delivers a thorough but straightforward repair process that addresses all collision repair needs. Services like paint repair and structural realignment can all be handled by our auto body repair shop in the DFW area. When you are involved in a collision, look no further than Town East Collision for quality vehicle repairs.

PREPARE & ESTIMATE The first step of the vehicle repair process starts with a vehicle evaluation. A repair report will be provided by one of our qualified inspectors that includes details about your vehicle's condition. To ensure that all of your questions are answered, a consultation is provided as a standard part of the process. This guarantees that you are notified about every detail involved in your repairs.

AUTHORIZATION & APPOINTMENT Once a thorough inspection is completed, your authorization is required before any work on your vehicle can proceed. In addition, your insurance company will be contacted to arrange appointments and appraisals as needed.

BLUEPRINT & DISASSEMBLE Once your approval is received to proceed with repairs, a further inspection will be performed by our technicians during disassembly of your vehicle. In the event that hidden damages are detected during disassembly, we will contact you and provide you with an updated report and repair estimate. Per usual, we will require authorization before proceeding with any repairs.

ORDER PARTS At Town East Collision, quality workmanship is always a top priority. Any damaged parts will be replaced using genuine factory OEM parts, unless otherwise stated. This guarantees your vehicle will be repaired using parts that were specifically manufactured for your specific car, truck or SUV.

STRUCTURAL REPAIRS Based on the severity of the collision, some vehicles may require a frame check and structural realignment to restore them to factory specifications. Our technicians will perform a diagnostic prior to proceeding with any structural repairs.

BODY REPAIRS During the body repair process, we work rigorously to bring your vehicle back to factory specifications. From small to large repairs, our team is dedicated to providing the highest quality result possible.

PAINT & REFINISH Our in-house paint repair shop works around the clock to restore your vehicle's finish. Your vehicle's paint will be resurfaced and retouched as needed to ensure it looks as good as new.

REASSEMBLE The final stage is the reassembly process. All final touches will be done at this point to ensure that your vehicle is returned to you in prime condition.

DETAIL & INSPECT Before you arrive, your vehicle will be washed and detailed, because first impressions are important to us. Then, a final inspection will be completed to ensure all repairs meet the quality standards we promised to deliver.

DELIVERY Your vehicle is now ready to be picked up. Once you arrive, you will be asked to do a vehicle walk-around. After getting your approval, we will complete the final paperwork and provide you with aftercare instructions if applicable.

As a trusted collision center in Mesquite, Texas, we promise to deliver a seamless collision repair experience to our customers in the greater Dallas metro area. Our process was created to take the guesswork and uncertainty out of an often stressful situation. With Town East Collision, you can hand over your keys and know that your vehicle is in capable hands.